Privacy Policy

Last updated: November 2, 2026

Who We Are

Palm & Pine Home Services ("we," "us," "our") provides handyman services in Palm Beach County and Martin County, Florida. This policy explains how we handle information collected through this website, our quote form, phone calls, and text messages.

Information We Collect

Information you give us. When you request a quote or contact us, we collect what you choose to share, which may include your name, phone number, email address, service address or city and ZIP code, the service you need, details about the job, and any photos you send.

Information collected automatically. Like most websites, our site and its hosting platform may record basic technical data such as your IP address, browser type, device type, pages viewed, and the referring page.

Communications. We keep records of calls, texts, and emails with you so we can follow up on your request and schedule work.

How We Use Information

To respond to your quote request and answer questions.
To schedule, perform, and follow up on services.
To send appointment reminders and service updates.
To send occasional offers, only if you have agreed to receive them.
To improve our website and services, and to keep the site secure.
To meet legal, tax, and recordkeeping requirements.

Text Messages (SMS)

If you check the consent box on our form or text us first, you agree to receive text messages from Palm & Pine Home Services at the number you provide about your request and appointments.

Message frequency varies. Message and data rates may apply.
Reply STOP at any time to opt out. Reply HELP for help, or call 561-722-2896.
Consent to receive texts is not a condition of any purchase.
We do not sell, rent, or share your mobile number or SMS consent with third parties or affiliates for their marketing purposes. Text messaging originator opt-in data and consent are never shared with third parties, except service providers that help us deliver messages.

Cookies And Analytics

Our website may use cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use it. You can block or delete cookies in your browser settings; some features may not work as expected if you do.

Third-Party Services

We use trusted providers to run this website and our business. They process information on our behalf and only as needed to provide their service:

Website, form, booking calendar, CRM, and messaging platform (HighLevel) to host this site, receive form submissions and bookings, and send texts and emails.
Google Fonts to display the typefaces on this site, which may receive your IP address when fonts load.

These providers have their own privacy policies that govern their handling of data.

We do not sell your personal information. We share it only with service providers that help us run our business, when you ask us to, or when required by law or to protect our rights and safety.

How Long We Keep It

We keep your information for as long as needed to provide services, follow up on your requests, and meet legal and recordkeeping obligations, then delete or anonymize it.

Security

We use reasonable safeguards to protect your information. No website or transmission method is completely secure, so we cannot guarantee absolute security.

Your Choices

Reply STOP to any text message to stop receiving texts.
Use the unsubscribe link in any marketing email.
Contact us to ask what information we have about you, or to request that we correct or delete it.

Children's Privacy

This website is intended for adults. We do not knowingly collect personal information from children under 13.

Changes To This Policy

We may update this policy from time to time. The "Last updated" date above shows when it last changed.

Contact Us

Palm & Pine Home Services
Serving Palm Beach County and Martin County, Florida
Phone: 561-722-2896
Email us